Send emails
Keep in touch with clients to ensure satisfaction and address any unresolved concerns
Conduct surveys
Design and distribute surveys to gather feedback and identify areas for improvement
Handle programs
Manage points-based rewards systems, send promotional offers, and track program participants
Upsell services
Identify client needs and suggest additional services or products that match their preferences
Monitor respond
Keep track of customer reviews on platforms like Google or Yelp, and respond professionally to maintain a good reputation
Customer satisfaction
To see whether customer are satisfied with the service
FAQ
Frequently Asked Questions
What is WFH Assistant? AI or Human?
Our assistants are real humans, empowered by AI trainings like automation, data management, and streamlined workflows, ensuring maximum productivity and precision.
This combination of human expertise and AI efficiency makes WFHassistant the perfect solution for your business needs.
How are the working hours structured for my assistant?
Assistants work flexible schedules. We’ll ensure that their availability aligns with your business hours or time zone.
What is 100% Satisfaction Guarantee?
If an assistant isn’t meeting your expectations, we’ll work closely with you to address the issue, provide feedback to the assistant, or provide a free replacement that better suits your needs.
How long does it take to match me with an assistant?
Once we understand your needs through our consultation process, we typically provide a matched assistant within 2 weeks.
Can I interview the assistant before making a decision?
Clients on our Advanced Plan or bilingual Plan have the option to interview shortlisted candidates before finalizing their selection. This ensures a perfect fit for specialized needs.
For general assistants, we handle the matching process for you with a rigorous vetting system and provide a 100% satisfaction guarantee, so you can onboard confidently without the need for an interview.
How do you ensure the quality of the assistants?
All our assistants are thoroughly vetted through a multi-step screening and interview process. They are college-educated, fluent in English, and most importantly, have a good attitude.
What tools and platforms do your assistants use to collaborate with clients?
Our assistants are highly adaptable and will seamlessly integrate into your existing workflow.
In addition to this, we provide a dedicated Customer Success Manager with you in a WhatsApp group to ensure smooth communication, and support ongoing collaboration between you and your assistant.
How can I learn more about delegation?
Delegation is essential for boosting productivity and focusing on your priorities. Our Customer Success Manager provides ongoing support and onboarding guidance to help you identify tasks to delegate and streamline workflows. Additionally, we share free resources on delegation best practices through our newsletter. Subscribe to stay updated and master the art of delegation!
your remote task force
Our Services
General Assistant
Delegate daily tasks with full control
Your dedicated, handpicked assistant works directly with you to handle tasks, streamline operations.
